Policies

✨ Important Update on US Shipping ✨

Due to recent tariff changes, I’ve had to make a tough decision: shipping to the US is currently paused. This truly breaks my heart, as so many of my wonderful customers are based there. I’m keeping a close eye on the situation and will update as soon as anything changes. Fingers crossed this is only temporary!

📦 Shipping Details

I use ChitChats to keep shipping as affordable and reliable as possible. All orders include tracking, so you can follow your treasures on their journey to you.

Within Canada

  • Small packages: starting at $5 CAD (perfect for jewelry + other flat items)

  • Medium packages: $15 CAD

  • Large packages: $20 CAD

To the USA (temporarily unavailable)

  • Small packages: starting at $5 CAD

  • Medium packages: $15 CAD

  • Large packages: $25 CAD

International Shipping

  • Small packages: starting at $15 CAD

  • Medium & Large packages: range from $40-$60 CAD

Please note that international shipping costs are estimated. If the actual rate differs, I’ll contact you before processing. In the case of any overages, they will be refunded.

💌 Refunds & Returns

  • Cancellations or refunds aren’t available once an order is placed.

  • Lost packages: Once your order is handed off to the shipping carrier, it’s out of my control.

  • Damaged items: Everything is packed with care, but if something arrives damaged, please reach out to me right away—I’ll do my best to help find a fair solution.

I always want you to feel happy with your order, so if an issue comes up, don’t hesitate to contact me.

🌍 Customs, Duties & Taxes

Buyers are responsible for any customs, import taxes, or duties that may apply. I’m also not responsible for customs delays (as much as I wish I could fast-track your package with a sprinkle of magic ✨).

Thank you so much for supporting my little shop—it means the world to me!
~ Amber ♡